Users
Ocean Mail Server uses a logical hierarchy to organise its domains and user accounts, composed in the structure of ‘domain\group\user’. With this structure, the mail server can allow easier and faster management of users. Each individual user has a large variety of options which can be accessed through the normal dialog interface, remote admin and WebMail.

Users

• Domain - You can use this option to select all domains or one particular domain to control which users are shown.
• Group - You can use this option to select all groups or one particular group to control which users are shown.
• Users - This displays a list of all users on the domain.
• Add Using Wizard - To help manage the creation of new users, you can use the wizard to help guide you through the process.
• Move - This allows you to move a user to another domain or group.

Add / Edit User

• Enable User - If enabled, the user will behave as normal. If disabled, the user will behave as though it does not exist.
• User - This is the part of the email address before the ‘@’ symbol. This is also the login user of the account. Please note that it is perfectly legal to log into an account with a username matching this field or with the full email address of the account.
• Password - This is the password required to access the account. If this is blank then the account will operate as an anonymous account (any password is acceptable). If the username and password pair already exists on another domain then you must use another password. This is because you can log into the account using only the ‘User’ and ‘Password’ (the domain is not known at login time), and so if multiple instances of the same pair were valid for multiple accounts, the mail server would have no way of knowing exactly which account is trying to be accessed.
• Group - This is the group that the user belongs to. Groups are used to control many user settings for a group of users at once. For more information please view the Tutorial: Using Groups page.
• User Directory - This is the directory path where the user’s mails and folders are stored. Also stored in the user directory are the account settings such as ‘Redirections’, ‘Account Options’, ‘Auto-Response’, ‘WebMail Signature’, ‘Filters’, ‘Custom Filters’, ‘POP3 Retrievals’, ‘Address Book’ and ‘Personal Data’. It is perfectly legal to have this path set to a network location. For more information on using network drives please view the FAQ page.
• Alias Email Addresses - This option allows you to assign multiple email addresses to a user. This is useful for combining multiple email accounts into one.
• WebMail Reply-To - If enabled, any composed mails sent from WebMail will have a ‘Reply-To’ header field added to the mail.
• Save Sent Items in Directory - If enabled, composed mails sent by WebMail will automatically be set to save a copy to the provided account directory. Also, if the user sends a mail through the SMTP while using SMTP Authentication, those mails will also be saved into the provided directory.
• Save Deleted Items in Directory - If enabled, any mails deleted with POP3, IMAP4 or WebMail will result in the mail being moved into the provided directory.
• Auto-Delete Mails After - If ‘Save Deleted Items in Directory’ is enabled, this option allows you to automatically clean up the provided directory. Any emails which are older than the number of days provided here will be automatically deleted.
• Redirections - This option allows you to redirect any incoming mails for this account to other email addresses. The email addresses can be local or external accounts.
• Still Deliver to User - If enabled, the redirection rule will redirect the mails but they will also still be delivered to this account.

Add / Edit User - Auto-Response and Signature

• Enable Auto-Response - If enabled, every time a mail is received which has a valid SMTP sender, an auto-response mail will be generated and sent to the sender.
• Reply-To - If enabled, the auto-response’s mail header will contain a ‘Reply-To’ address.
• Subject - This will be the subject of the auto-response mail. This option allows the use of field tags. For more information please view the Tutorial: Using Field Tags page.
• Message Text - If set, the auto-response’s body will be the text provided with this option. This option allows the use of field tags. For more information please view the Tutorial: Using Field Tags page.
• Message File - If set, the auto-response’s body will be the contents of the provided file.
• Use Signature - If enabled, every time the user composes a new mail with WebMail, the text in this option will appear in the body by default.

Add / Edit User - SPAM Filter

• Check If Marked As SPAM - If enabled and the SPAM flag of the incoming mail is set, this filter will trigger. The SPAM flag of the mail can be manipulated using the SPAM Protection options in the SMTP service or through Content Filtering. This filter rule is applied first and if it triggers all other filters and custom filters are ignored.
• Check If in Email Block List - If enabled and the incoming mail is from one of the email addresses provided, this filter will trigger. This filter rule is applied second and if it triggers all other filters and custom filters are ignored.
• Check If Not in Address Book - If enabled and the incoming mail is from an email address not part of the users address book, this filter will trigger. This filter rule is applied third and if it triggers all custom filters are ignored.
• Delete Mail - If set and the appropriate filter is triggered, the incoming mail will be deleted before it reaches the account.
• Place in Directory - If set and the appropriate filter is triggered, the incoming mail will be placed in the provided directory.
• Custom Filters - This displays a list of all the user’s custom filters. You can re-order the custom filters using the buttons ‘Move Up’, ‘Move Down’, ‘Move Top’ and ‘Move Bottom’. All the custom filters are applied after the normal filters (i.e. SPAM filter, block list etc.). The custom filters are applied in the order in this list. If a custom filter triggers, all other custom filters after that are ignored.

Add / Edit User - Add / Edit Custom Filter

• Subject Contains - If the subject of the incoming mail contains this string, this custom filter will trigger. This is case insensitive.
• From Contains - If the 'From' address of the incoming mail contains this string, this custom filter will trigger. This is case insensitive.
• Delete Mail - If set and the custom filter is triggered, the incoming mail will be deleted before it reaches the account.
• Place in Directory - If set and the custom filter is triggered, the incoming mail will be placed in the provided directory.

Add / Edit User - POP3 Retrievals and Address Book

• POP3 Retrievals - This displays a list of the user’s POP3 Retrievals.
• Address Book Entries - This displays a list of all the user’s Address Book entries.

Add / Edit User - Add / Edit POP3 Retrieval

• Enable POP3 Retrieval - If enabled, this POP3 Retrieval will be processed when the POP3 Retrievals for this account are triggered. The trigger can be from the user logging into a particular service or by manually triggering from WebMail. The allowed triggers are controlled by the group.
• Host - This controls the host name that will be used for the connection. This must be the host name of a mail server which the POP3 retrieval will try to retrieve mail from.
• Port - This controls which port on the host mail server that will be used for the connection. This must match the POP3 port value used on the host mail server. The default POP3 port value of 110 is normally used.
• User - This controls the username that will be supplied when trying to log into the host mail server. This must match a valid account username on the mail server.
• Password - This controls the password that will be supplied when trying to log into the host mail server. This must exactly match the password for the specified user on the host mail server.
• Destination Folder - This is the folder which new mail will try to be placed in for each of the delivery accounts. If the folder does not exist for any of the accounts, any new mail will be placed in the Inbox folder instead.
• SSL Mode - This option controls the use of SSL and TLS. Some POP3 servers may support SSL but if not this option should be set to ‘None’. If you are not certain that SSL will be supported but still wish to try anyway, you can select an ‘if Possible’ type option from the list. This will cause outbound connections to try the SSL method but if that fails they will revert to the normal connection.
• Test POP3 Retrieval - This will perform tests to ensure that mail can be retrieved successfully using the settings provided.

Add / Edit User - Add / Edit Address Book Entry

• Common Name - This also known as the nick name. This field is required.
• Email Address - This field is required.
• First Name - This field is optional.
• Surname - This field is optional.
• Organization - This field is optional.
• Department - This field is optional.
• Street Address - This field is optional.
• Town / City - This field is optional.
• State / Province - This field is optional.
• Country - This field is optional.
• Zip / Postal Code - This field is optional.
• Telephone No - This field is optional.
• Description - This field is optional.

Add / Edit User - Personal Data

• Common Name - This is also known as the nick name. If using LDAP for sharing address book entries then it is recommended you set this field as it usually forms the name of a contact in email clients such as Outlook. This field is optional.
• Email Address - This field cannot be edited and is always set to the email address of the user.
• First Name - This field is optional.
• Surname - This field is optional.
• Organization - This field is optional.
• Department - This field is optional.
• Street Address - This field is optional.
• Town / City - This field is optional.
• State / Province - This field is optional.
• Country - This field is optional.
• Zip / Postal Code - This field is optional.
• Telephone No - This field is optional.
• Description - This field is optional.
• Additional Signup Fields - This displays a list of all the user’s additional signup fields. The information in this box is set only when a user signs up using WebMail’s automatic signup feature.
• Clear Additional Signup Fields - This allow you to reset and clear the additional signup information.